Cancellation Policy

Here you will find information about our cancellation conditions and the European travel insurance.

We definitely recommend taking out travel insurance. This already protects you against COVID symptoms.

Cancellation policy

Winter 2020/21:

CANCELLATION FREE OF CHARGE:

• up to 15 days before arrival (afterwards 100% cancellation fee)
• until the day of arrival, if at the time of travel a travel warning for Tyrol is in effect in your country of origin
• until the day of arrival, if there is a state quarantine order for return travelers

Except for the Hahnenkamm race week: up to 8 weeks before arrival: cancellation free of charge; 8 to 4 weeks before arrival: 50% cancellation fee; from 4 weeks before arrival: 80% cancellation fee;

 
Group bookings from 4 units: from 60 days before arrival: 100 % cancellation fee

From Summer 2021:

CANCELLATION FREE OF CHARGE:

• up to 31 days before arrival (afterwards 100% cancellation fee)
• until the day of arrival, if at the time of travel a travel warning for Tyrol is in effect in your country of origin
• until the day of arrival, if there is a state quarantine order for return travelers

Group bookings from 4 units: from 60 days before arrival: 100 % cancellation fee

Place of jurisdiction Kitzbühel

Travel insurance

You can conveniently book a travel cancellation insurance of "European Travel Insurance" with your booking.

We have summarized all information for you here.

If you have already booked in our hotel: Calculate insurance & book it