European travel insurance

Travel insurance

You can conveniently book a travel cancellation insurance of "European Travel Insurance" with your booking.

If you have already booked in our hotel:

We have summarized the most important information for you here:

COVID-19 PROTECTION:

This is included in the Hotel Cancellation Plus and Hotel Cancellation Premium.

Here is an excerpt from the travel insurance:

Insofar, we grant cover in the event that you, as the insured customer, cannot start or have to interrupt the travel:

• because you suffer from COVID-19 symptoms
• because you have been found to have an elevated temperature measured, even if a later test result is negative
• because you were tested positive for COVID-19 without showing symptoms
• because a close relative (*) or a person living in the same household has contracted COVID-19 and your urgent presence is required
• because a close relative (*) in the same household has contracted COVID-19 and you must therefore be quarantined
• because you are unable to travel as a result of your illness during your stay. Covered are costs within the limits of involuntary extended accomodation

However, there is no cancellation cover

• if you cannot or do not want to start the travel because you are worried about an infection due to the increasing number of cases at your holiday destination
• if you cannot or do not want to start the travel because you are classified as a risk patient,
• if the hotel cannot (any longer) provide its service (e.g. in case of closing the hotel by official decree or the hotel is located in an area of level 5 or 6 travel warning)
• if you cannot start the travel because you are placed in quarantine due to a suspected case (e.g. in kindergarten or among your colleagues) without having symptoms of the disease or having tested positive
• for costs taken over for mere quarantine accommodation

Hotel Cancellation Plus at a glance:

• Trip cancellation
• Trip curtailment
• Delayed arrival
• Involuntary extension of holiday
• Search and rescue including helicopter rescue

See details (pdf)

Hotel Cancellation Premium at a glance:

• Trip cancellation (extended reasons for cancellation)
• Trip curtailment
• Delayed arrival
• Involuntary extension of the holiday
• Search and rescue including helicopter rescue
• Benefits following an accident

See details (pdf)